21. What kinds of books are listed in Books in Print?
【解析】选[C]。女士说“you should try looking in Books in Print”，在男士不知道什么是Books in Print的情况下，女士解释说，Books in Print是“an index that lists all of the books currently available from publishers”，选项[C]符合题干要求。注意，in print是指“(books)currently available from publishers，正在出售的”;out of print是它的反义词组，表示“已售完”，也很常用。
Conversation Two
W: Didn’t you write a paper about Albert Kahn last semester?
M: Yes, for my history of architecture class.
W: Oh, I am taking it now and I have to do some research on industrial architecture. I need to read up on Kahn’s factories. So I would like to see what you wrote about them.
M: I don’t think my paper will help; I focus on his classical design like Clements library and office buildings, but you are interested in the modern building he is famous for.
W: Yes he is best known for his factory, especially the auto plants in Detroit. He made a breakthrough in industrial design. You know before his time, factories were so cmp3ped and inefficient but his factory provide enough light and air and open space. So the cars could be assembled in one huge plant.
M: I remember reading that previously, factories had wooden fmp3e and the heavy machinery made the buildings vibrate and there were firehazards too. But when Kahn started to design auto plants around the turn of the century, reinforced concrete had just been invented. Talk about the breakthrough, not only were the buildings sturdy and fireproof but they were cheap to put up too!
W: You seem to know a lot of about his industrial career.
M: Actually even though I wrote about his other works, I did a lot of background reading. Let me see if I can dig up that paper for you. There were some books of articles included in my bibliography that you might want to look up at the library.
Questions 22 to 25 are based on the conversation you have just heard.
22. Why are the students discussing Albert Kahn?
【解析】选[D]。由女士所说的...I have to do some research...I need to read up on kahn’s factories可以推知，女士在研究卡恩的作品，整个对话就此展开。
23. In which is Albert Kahn best known for?
【解析】选[B]。听音时注意和Kahn 相关的信息：the modern building he is famous for以及best known for his factory。问题问Kahn因为什么最有名，[B]为该细节的同义转述。
24. To what industry did Albert Kahn make a major contribution?
【解析】选[D]。听音时注意提到的行业。根据especially the auto plants“汽车车间”及So the cars could be assembled in one huge plant。可推出答案为[D]“运输行业”。
25. According to the talk, what was one problem with factories before Kahn’s time?
【解析】选[A]。听音时注意和建筑缺点相关的信息，对话中男士提到there were firehazards too。问题问卡恩时代之前的汽车工厂存在的问题，[A]为细节再现。
答案及解析：
Section C
26.【解析】claim。从manufacturer’s这个所有结构可知所填词为名词，而且可以和介词for搭配。另外，live up to和所填词构成动宾搭配，live up to意为 “遵守(诺言、原则等)，符合”。句中的or表示：faulty和or后面的部分是选择性并列关系。那么，consumer买的商品可能有瑕疵或者不像manufacturer标榜得那么好。claim作名词时常和for搭配，for后面的it指代的是an item。
27.【解析】produce。空前will限定所填词为一原形动词，并在句中作谓语，和results构成动宾搭配。主语this action是指上句中的present the guarantee at the store of purchase，在很多情况下，这种方式都比较有效。表示“产生好的效果”的搭配有produce / bring about / bear / give / yield (good) results。
28.【解析】complaint。从in general(一般而言)可知，这句话是对上一句的进一步说明，所填词很可能和上一句中的关键词complain有关，而且作空后settled的宾语。Settle暗含“解决(棘手的或令人不愉快的事情)”。complaint是complain的名词形式，take one’s complaint意为“抱怨”，等同于complain。
29.【解析】assuming。空前的句子结构已完整，所以本空应填一“动词+ing”，即现在分词作伴随状语。
30.【解析】person。in person意为“亲自，本人”，为固定短语。空后的转折句but if they cannot get to the place of purchase...to phone or write the complaint in a letter起提示作用。
31.【解析】acceptable。空前的It is及to phone…表明本空中应填一形容词。考生应注意：短文听写中若出现It is/was to do结构时，所填词往往为以able结尾的形容词。
32.【解析】fimp3ly。所填词前面的but表示“尽管…还是…”，所填词和 politely应该词性相同，但意义相对。短文听写中的副词往往以ly结尾。
33.【解析】question。in question为固定搭配，意为“正在谈论的”，修饰the item。在文章语境中，正在谈论的商品也就是顾客向经理抱怨的商品。
34.【答案】the consumer will succeed best by presenting specific infomp3ation as to what is wrong, rather than by making general statements
【Main Points】the consumer will succeed by presenting specific infomp3ation，but not by making general statements
35.【答案】the consumer should do this, stating the complaint as politely and as fimp3ly as possible
【Main Points】the consumer should do this, stating the complaint politely and fimp3ly
36.【答案】She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers rights
【Main Points】She or he can threaten to accuse the seller or report the seller to an organization responsible for protecting consumers rights
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