1.A: _____________.

　　B: Certainly. Do you have a reservation?

　　A: Yes. The name is Morales. Mr. and Mrs. J. Morales.

　　B: Here we are. For five nights. Could you fill in the registration card, please?

　　A. I’d like rest here, please. B. I’d like to rent a room, please.

　　C. I’d like to check in, please. D. I’d like to stay in, please.

　　2.A: ________

　　B: Yes, can I help you?

　　A: Send a meal to Room 2100, please.

　　A. Hilton Hotel, good morning. B. Room service?

　　C. What’s the matter? D. Who’ re you calling?

　　3.A: Beach Motel. May I help you?

　　B: ___________.

　　A Thank you. I’d like to make a long distance call to New York.

　　B Yes. We need a double room for this weekend.

　　C Sorry. I don’t think you can help us. Thank you any way.

　　D All right. My name is David Jones and my room number is 301.

　　4.A: Good morning, miss. Can I help you?

　　B: Yes, I’d like half a kilo oranges, please.

　　A: ______. Anything else?

　　B: No, thank you.

　　A. These oranges are for you B. Give you the oranges

　　C. Here you are D. Here are you

　　5.Karen: Hello. Could I speak to Justin，Please?

　　Justin: ______________

　　A. I’m. B. Speaking.

　　C. Who are you? D. Speak, Please.

　　6.M: Can I speak to Peter?

　　W: He went out about an hour ago. ____________

　　M: Yes. This is global Travel. Could you tell his ticket’s ready?

　　W: Ok, I will.

　　A. Can I take a message? B. Who are you?

　　C. When will he be back? D. What’s wrong with you?

　　7.A: ________ ?

　　B: Yes, I’ll have a cheeseburger，medium rare，with French fries.

　　A. What do you want to eat B. Have you decided what to have yet

　　C. Excuse me, are you ready to order now D. Excuse me, but who‘s like to order

　　8.Shopgirl: ______

　　Customer: Yes. What size is that green T-shirt?

　　A. Do you want to buy anything? B. Excuse me, what are you doing?

　　C. Are you just looking around? D. Anything I can do for you?

　　9.A: Good morning. Can I help you?

　　B: Yes, I’d like a ticket to New York 9:15 tomorrow morning.

　　A: _______?

　　B: Single, please.

　　A. Single or two B. Single or return

　　C. Single or double D. Single or back

　　10.Shopgirl: _______________, Madam?

　　Customer: 13. I like the dark blue one, thanks.

　　A. How large do you wear? B. How big do you wear?

　　C. What’s your size? D. What’s your number?

　　11.A: I’ve got a fever and a really bad headache.

　　B: _____________.

　　A Why are you so careless about yourself?

　　B. This kind of thing happens to everyone.

　　C. You should take good care of yourself.

　　D. Oh, that‘s too bad. Why don’t you take some aspirin?

　　12.A: May I use your computer this afternoon?

　　B: I‘m sorry，but I have to finish typing this term paper today.

　　A: __________.

　　A. Do as you please B. It doesn‘t matter

　　C. Thank you just the same D. Never mind

　　13.A: Have you heard about Dana? She is going to get married with Graham!

　　B: _____________.

　　A. You’re kidding! B. Congratulations!

　　C. Is it a real thing? D. Good luck!

　　14.A: OK. You don’t have any questions, do you?

　　B: ________

　　A. No, I don’t. B. Yes, I don’t C. No, I have. D. I don’t.

　　15.A: There isn’t a computer in your room, is there?

　　B: ________

　　A. Yes, there isn’t. B. No, there is. C. Yes, there is. D. One computer

　　16.A: She is good at English, isn’t she?

　　B: _________

　　A. No, she is. B. Yes, she is. C. Yes, she isn’t. D. Yes, she are.

　　17.A: I’ve just heard that the tickets for Swan Lake have been sold out!B: Oh, no! ______

　　A. It doesn’t matter. B. It’s not at all interesting.

　　C. I was looking forward to it. D. I knew it already.

　　18.A: _____________on your daughter’s wedding.

　　B: Thank you.

　　A. Congratulations B. Best wishes

　　C. Good luck D. Lot of plates were broken

　　19.George: You’ve given us a wonderful Chinese dinner, Mrs. Lee.

　　Mrs. Lee: ______

　　A. Oh, I’m afraid I didn’t cook very well. B. I’m glad you enjoyed it.

　　C. Come again when you are free. D. It’s not necessary for you to say so

　　20.Man: That’s a beautiful dress you have on!

　　Woman: ______________.

　　A. Actually, I don‘t like it very much B. Oh, thank you. I just got it yesterday

　　C. Yes, I think so D. No. it’s not that beautiful. Yours is better

　　21.Man: allow me to introduce my mother to you, professor.

　　Woman: How do you do, professor.

　　Professor: ___________.

　　A. Fine, thank you. B. Thank you, and you.

　　C. Nice meeting you. D. How do you do, madam.

　　22.A: It’s late. I had to say goodbye.

　　B: __________

　　A. Why do you want to go now? B. I’d like to say goodbye, too.

　　C. That’s all right. D. Hope you had a good time. See you tomorrow.

　　23.A: Can I get you a cup of coffee?

　　B: ___________

　　A. I don’t take sugar, thank you. B. That’s very nice of you.

　　C. You can, please. D. Thank you for the coffee.

　　24.Daughter: Ok, Dad. Nice talking to you and glad everything’s all right. ______.

　　Dad: All right. Good-bye.

　　Daughter: Good-bye, Dad.

　　A. Say “how are you?” to Mom B. Say “Are you OK” to Mom

　　C. Give Mom our care D. Give Mom our love

　　25.A: Sorry for stepping on your foot.

　　B: ______________.

　　A. It doesn’t matter B. No thanks

　　C. Anytime D. Not at all