点击查看：2020年考研英语一作文预测汇总

　　Directions:

　　You have recently returned from a trip. However, you were dissatisfied with the service you received at the hotel where you were visiting.

　　Write a letter to the manager of the hotel. Give details of when you stayed, explain why you were unhappy with the service and say what you’d like to be done about it.

　　参考范文

　　Dear Sir or Madam,

　　I write to express my dissatisfaction with the service I received while staying at your hotel during my vacation between the 2nd and 11st April this year.

　　Although your hotel is rated as a five star, I found that the rooms were not cleaned on a daily basis, and that my bed was made up only every three days. In addition, the food in the restaurant was similarly disappointing. Not only was it extremelyoverpriced, but the quality was very poor. I was therefore forced to have to eat out in local restaurants.

　　I trust you will take my complaints seriously, and make every effort to improve your service in the future. I would also greatly appreciate a discount on my bill (receipt enclosed). I look forward to a favorable reply at your earliest convenience.

　　Yours sincerely,

　　Li Ming

　　参考译文

　　尊敬的先生或女士：

　　今年4月2日至11日，我假期期间曾住在贵饭店。我写信是为了表达对于贵饭店服务的不满。

　　尽管贵饭店被评为五星级饭店，我发现房间并非每天清理，我的床每三天才整理一次。此外，饭店的食物也同样令人失望。不但价格过高，而且质量很差。因此我被迫外出在当地饭店就餐。

　　我相信您会认真对待我的投诉，并且将来尽力提升服务。我也将感谢您给我的账单以折扣(附上收据)。期待尽快得到您圆满的答复。

　　您真诚的，

　　李明

　　亮点词汇

　　express表达

　　dissatisfaction不满

　　service服务

　　receive受到

　　hotel饭店

　　vacation假期

　　March三月

　　although尽管

　　rate评级

　　five star五星

　　clean清洁

　　on a daily basis每天

　　make up整理

　　in addition此外

　　restaurant饭店

　　similarly同样地

　　disappointing令人失望的

　　not only不但

　　extremely非常

　　overprice价格过高

　　quality质量

　　poor差

　　therefore因此

　　be forced to被迫

　　eat out外出就餐

　　local当地的

　　trust相信

　　complaint投诉

　　seriously认真地

　　make every effort to尽力

　　improve改进

　　in the future将来

　　greatly非常

　　discount折扣

　　bill账单

　　receipt收据

　　enclose附上

　　favorable圆满的

　　reply答复

　　at your earliest convenience尽快

　　道长点评

　　投诉信首先要引出你要投诉的内容，其次表达你对此事所带来不便的感受和心情，最后对有关人员做出的努力表示感谢。

　　句型拓展

　　1

　　We will appreciate your willingness to make up for the loss.我们对您愿意补偿损失表示赞赏。

　　2

　　I wish to prefer you to an incident which occurred in your restaurant, calling for some remedial action.我想告知您发生在贵饭店的一件事，希望您采取补救措施。

　　3

　　I am writing to you in the hope that you could do me a favor to improve the horrible situation.我现在写信给您希望改进现状。

扫描/长按二维码关注可帮助考研通关

获取2020考研真题答案

获取2020考研资讯

获取2套仿真内部资料

获取考研历年真题答案

考研万题库下载丨微信搜索"万题库考研"

　　编辑推荐：

　　2020考研《英语》大纲解析及备考指导汇总

　　2020年考研英语词根词缀表:常用词根总结

　　下载：各科目2020年考研模拟习题及答案解析

　　2020年考研报名时间 | 2020年考研时间安排

　　考研万题库下载 | 微信报名提醒 | 报考指南

　　2007-2019年考研真题及答案|解析|估分|下载(各科)